Terms & Conditions
Please read these terms carefully before using our robotic automation solutions. Your order confirms acceptance of these terms.
Last updated: January 2026
Acceptance of Terms
By accessing and using the Just BLR Matrix website and purchasing our robotic automation solutions, you agree to be bound by these Terms and Conditions.
Agreement Scope:
- • These terms apply to all purchases and interactions on our website
- • Custom automation solutions are subject to additional specifications
- • Enterprise orders may require separate commercial agreements
- • Terms may be updated with notice to customers
Products & Orders
Just BLR Matrix offers advanced robotic automation solutions for the hospitality industry, manufactured with the highest quality standards and innovative technology.
Product Information:
- • All product descriptions are accurate to our knowledge
- • Specifications may vary based on configuration
- • Custom solutions require detailed specifications
- • Performance metrics are provided as guidelines
Order Process:
- • Orders are subject to availability and confirmation
- • We reserve the right to cancel orders if necessary
- • Large orders may require production time
- • Order confirmation will be sent via email
Pricing & Payment
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified. We offer secure payment options for your convenience.
Payment Terms:
Accepted Methods:
- • Credit/Debit Cards
- • UPI Payments
- • Net Banking
- • Bank Transfers (for enterprise orders)
Payment Policies:
- • Payment terms based on order size
- • Prices may change without prior notice
- • Currency conversions at current rates
- • Payment disputes handled promptly
Shipping & Delivery
We deliver our robotic automation solutions across India and internationally. Delivery times vary based on location and product configuration.
Domestic Delivery
- • Installation & setup included
- • Timeline based on configuration
- • Full tracking provided
- • Insurance included
International Delivery
- • Varies by location
- • Duties & taxes separate
- • Express options available
- • Select countries only
Custom Solutions
- • Custom config: 4-8 weeks
- • Enterprise orders vary
- • Manufacturing lead time
- • Priority delivery available
Intellectual Property
All content on the Just BLR Matrix website, including designs, images, and text, is protected by intellectual property laws and belongs to Just BLR Matrix.
Protected Content:
Liability & Warranties
We stand behind the quality of our robotic automation solutions and provide warranties as specified. Our liability is limited to the terms outlined below.
Product Warranties:
- • Manufacturing defects covered
- • Normal wear and tear excluded
- • Warranty period varies by product
- • Proof of purchase required
Liability Limits:
- • Limited to product replacement value
- • Indirect damages excluded
- • Force majeure events excluded
- • Maximum liability capped
Governing Law
These Terms and Conditions are governed by Indian law. Any disputes will be resolved through the appropriate legal channels in Karnataka, India.
Legal Jurisdiction:
Governing Law: Laws of India
Jurisdiction: Courts of Karnataka, India
Dispute Resolution: Mediation preferred, litigation if necessary
Language: English language version prevails
Questions About Terms?
If you have any questions about these terms and conditions or need clarification on any policies, please contact our customer service team.
Just BLR Matrix
Email: info@justblr.com
Phone: +91 94296 90754
Address: Just BLR Matrix, Bangalore, Karnataka, India